Steve Kaufman

The freelance New York-based visual merchandiser...
You refer to your work as “Polarizing.” Very clever. What does that mean to you? To me, it means adding the essence of...
“Know your shopper” has taken on a whole new...
It’s the age-old retail question: What do shoppers want? Today’s answer is: They want everything. Service. Convenience....
It’s “Bend don’t break” for the final surviving...
There is a Blockbuster movie rental store in Bend, Ore., that wouldn’t have created a blip on the radar 15 years ago, when...
Growth fueled by IT and industrial investments in...
The Numbers Bengaluru (the city formerly known as Bangalore) is India’s third largest, after Mumbai and Delhi, with a...
New York played hardball, and Amazon said, “We’re...
When Amazon.com (Seattle) held its nearly year-long lottery for a second headquarters location, just about every large city...
FAO Schwarz is back in Manhattan, three years...
When Tom Hanks and Robert Loggia tripped the piano keys fantastic in the 1988 movie, “Big,” the FAO Schwarz store on Fifth...
Increasingly, in 2019, retailers will be in the...
Remember when retail was just about selling product, in a small ecosystem that connected merchandise producers, merchants...
When the changing economy affects the holiday...
It’s no secret that we’re in a state of cultural revolution. Not “revolution” in terms of violent overthrows of government,...
The movie “Minority Report” pictured a future of...
On a cold and dreary post-Christmas Saturday afternoon last month, I reacquainted myself with “Minority Report,” Steven...
This year, shoppers dealt with a surprising new...
Pay here. Pay over there. Or don’t pay at all? If there was one thing this year that truly shook up the traditional shopping...

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