Steve Kaufman

Growth fueled by IT and industrial investments in...
The Numbers Bengaluru (the city formerly known as Bangalore) is India’s third largest, after Mumbai and Delhi, with a...
New York played hardball, and Amazon said, “We’re...
When Amazon.com (Seattle) held its nearly year-long lottery for a second headquarters location, just about every large city...
FAO Schwarz is back in Manhattan, three years...
When Tom Hanks and Robert Loggia tripped the piano keys fantastic in the 1988 movie, “Big,” the FAO Schwarz store on Fifth...
Increasingly, in 2019, retailers will be in the...
Remember when retail was just about selling product, in a small ecosystem that connected merchandise producers, merchants...
When the changing economy affects the holiday...
It’s no secret that we’re in a state of cultural revolution. Not “revolution” in terms of violent overthrows of government,...
The movie “Minority Report” pictured a future of...
On a cold and dreary post-Christmas Saturday afternoon last month, I reacquainted myself with “Minority Report,” Steven...
This year, shoppers dealt with a surprising new...
Pay here. Pay over there. Or don’t pay at all? If there was one thing this year that truly shook up the traditional shopping...
Even in the Amazon era of retailing, the...
Several years ago, about this time of year, a reporter for The Wall Street Journal called to ask me about holiday windows....
The Vice President of Innovation at Dallas-based...
You’re VP of Innovation. How do you describe your job? I’m primarily responsible for helping our teams find new ways to make...
The new installation is located in the Brickell...
Luxury retailing demands its own standards. Even in the 21st century, when technology is overwhelming the tactile customer...

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