Kathleen Jordan

Insights from local retailers proves that the...
As I acclimate to my new home town of Charlotte, N.C., I’m constantly combing through local newsfeeds on what is happening...
Can tapping intention overcome lack of need?
I recently heard the term “stuffication” as part of a trends presentation and found myself fascinated by the concept....
Programming and journey mapping should both focus...
I’ve been thinking a lot about process lately: How we initiate a project, the questions we ask our clients as designers...
An ancient culture adapts to rapidly changing...
As I sit in the business class lounge awaiting my flight home from Shanghai, I reflect on the question I asked my young...
How tapping influencers may strengthen computer-...
As someone who shops both online and in store, I must admit that I am much more inclined to explore a website’s product...
My personal journey to an empty nest
I kept thinking I had plenty of time, and then before I knew what hit me, I was completely out of time. My one and only...
Learnings from IGDS World Department Store Forum...
The Intercontinental Group of Department Stores (IGDS) held its World Department Store Forum earlier this month in Toronto....
Will brands be forced to abdicate control in...
I attended a panel discussion hosted by mass media company Hearst a few weeks ago at their headquarters. It was a...
Is in-store digital integration merely “putting...
I recently had the opportunity to co-host a “dinner and dialogue” event sponsored by Gensler, where we invited a small group...
Wishing retailers could develop a truly helpful...
Ok, so, the snow and the cold weather have been getting to me. And yes, maybe I’ve been spending a little too much of what...

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