Kathleen Jordan

An ancient culture adapts to rapidly changing...
As I sit in the business class lounge awaiting my flight home from Shanghai, I reflect on the question I asked my young...
How tapping influencers may strengthen computer-...
As someone who shops both online and in store, I must admit that I am much more inclined to explore a website’s product...
My personal journey to an empty nest
I kept thinking I had plenty of time, and then before I knew what hit me, I was completely out of time. My one and only...
Learnings from IGDS World Department Store Forum...
The Intercontinental Group of Department Stores (IGDS) held its World Department Store Forum earlier this month in Toronto....
Will brands be forced to abdicate control in...
I attended a panel discussion hosted by mass media company Hearst a few weeks ago at their headquarters. It was a...
Is in-store digital integration merely “putting...
I recently had the opportunity to co-host a “dinner and dialogue” event sponsored by Gensler, where we invited a small group...
Wishing retailers could develop a truly helpful...
Ok, so, the snow and the cold weather have been getting to me. And yes, maybe I’ve been spending a little too much of what...
A proposal for retailers to move out of the desert
The post-holiday announcement by Macy’s of the planned layoff of 10,000 employees, 6200 of which are management positions,...
How one new flagship is differentiating its...
I found myself on New York’s Fifth Avenue one evening recently and, attracted by the pink hues of a façade’s glowing upper...
Understanding the shift from omnichannel retail...
I attended an event last week sponsored by the Retail Design Institutes’ (RDI) New York chapter and hosted by West Elm. It...

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