David Kepron

Keeping Up: Positivity and adopting a “growth...
A step toward adapting to the pace of change is to adopt a growth mindset versus maintaining a fixed one. Like the Apple ad...
Change is another opportunity to write a relevant...
Thirty years ago, my wife and I exchanged wedding vows at the McGill University chapel in Montreal. It was an Indian summer...
Facing Change: Turning towards a digitally...
In a digitally mediated future, there will be no “business as usual,” no “steady as she goes” approach to the way a company...
How does one revolt against the digital world?
Rage against the machine – not the band, but the 1811 revolt against technological progress by the Luddites during the...
Part I: Pace of Change
On the evening of March 11, a group of workers gathered in a forest clearing outside the city. They had been practicing...
Treating guests like gods
For many years, I have had a long-distance love affair with the country of India. I love the food and can remember my first...
Engaging customer’s intrinsic need to create
We seem to have a need to create encoded in our DNA. One of the things that separates us from the higher order primates is...
‘I shop, therefore I am’
Every morning, customers file into their local coffee shop, order a beverage --  one with an impossibly long name – and go...
The Language of texts, emoticons and...
When sales associates and customers communicate, the dialogue between them is a key milestone on the path to purchase. The...
Haptics and getting touchy-feely with tech
Before we open our eyes as newborns we “feel” the new world with the largest and most finely tuned sense organ we have – our...

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